Exceptional, Empowering Support Coordination at Kalon Meraki
Clarity. Connection. Confidence.
Navigating the NDIS can feel overwhelming—but you don’t have to do it alone. At Kalon Meraki, our Support Coordination service is here to walk alongside you, helping you make sense of your plan, connect with the right supports, and feel empowered every step of the way.
We’re not here to push providers—we’re here to understand you, and build a support network around your child or loved one that actually works.
What We Offer
Specialist Support Coordination
For participants with high or complex needs, we offer additional guidance around:
- Placement transitions (out of hospital, out-of-home care, or crisis settings)
- Navigating restrictive practices and safeguarding needs
- Advocacy during service breakdowns or plan reviews
- Behaviour support integration and multi-stakeholder case management
Support Coordination (Level 2)
Our team works closely with families to:
- Unpack your NDIS plan and budget
- Identify and connect with therapists, care providers, and community services
- Coordinate care around your life—not the other way around
- Review service agreements, book supports, and problem-solve gaps in care
- Prepare for plan reviews with strong reports and outcome tracking
Why Kalon Meraki?
- Lived experience and clinical knowledge—we understand complexity
- Trauma-informed and culturally safe practice
- Collaborative, calm, and non-judgemental communication
- We work with families, not over them
- We specialise in disability, medical complexity, and protective care
Who We Support
- Children and young people with disability
- Participants with high-intensity or multiple support needs
- Families feeling overwhelmed by NDIS systems
- Participants with limited informal supports
- Children in care (with consent from guardians or state services)
What Sets Our Support Coordination Apart?
Participant First, Family Centred, Always
We take the time to understand you — your values, strengths, goals, culture, and hopes. Every plan we build is unique, just like the person at the centre of it.
Proven Success in Securing High-Value Foundational Plans
We have a strong track record of securing high-value, well-rounded NDIS plans for individuals and families — especially during their first or foundational plans. We know what needs to be included, how to advocate effectively, and how to build a framework that truly supports your long-term goals and growth.
Whether you’re starting your NDIS journey or coming back for a review, we’re here to ensure your plan reflects your full support needs, not just the basics.
Expert Navigators of the NDIS
Our team understands how to interpret NDIS funding streams, categories, and policies — and we make it all make sense to you. From plan implementation to provider connections, we ensure nothing is left to chance.
Strategic and Connected
We partner with a broad network of trusted providers, therapists, community organisations and culturally appropriate supports. We don’t just fill service gaps — we build strong support ecosystems around you.
Responsive, Reliable, Relationship-Driven
You’ll never feel like just a number. We prioritise fast, consistent communication, and we follow through. Our commitment to quality service is matched by our belief in genuine relationships.
Specialist Support Coordination for Complex Needs
For participants with complex barriers — whether psychosocial, forensic, housing-related, or medical — our Specialist Support Coordinators offer in-depth knowledge, multidisciplinary collaboration, and wraparound planning that supports long-term stability.
Let’s Build a Better Circle of Support
Support Coordination with Kalon Meraki means you’re never navigating the system alone. We’ll help you take control of your plan—and connect you with providers who see the person, not just the paperwork.
To get started:
Email: hello@kalonmeraki.com.au
Phone: 1300 208 848
Website: www.kalonmeraki.com.au
IG/FB: @kalonmeraki
